Your Privacy is Our Priority

777lux ("we", "our", "platform") operates a safe and reliable online entertainment platform for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, disclose, and store your personal information when you use the 777lux website, mobile platform, or related services.

Please read this policy carefully. By using the platform you consent to the terms of this policy. If you have any questions, please contact our support team.

3.1 Account Management and Identity Verification

Your information is used to complete your registration process, create and manage your account, and verify your age and identity. This is essential for protecting minors and preventing fraud.

3.2 Payment Processing and Financial Transactions

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. All financial transactions are handled through secure channels.

3.3 Providing Customer Support

Your information is used to resolve account-related issues, provide technical support, and maintain communication with you. Our 24/7 live chat support team is always ready to assist you in Bengali.

3.4 Security and Fraud Prevention

Technical information is analysed to ensure account security, detect suspicious activity, and prevent money laundering. This is critical for protecting your funds and account.

3.5 Service Improvement and Personalisation

Usage information is analysed to improve your gaming experience, recommend games based on your preferences, and raise the quality of the platform. All analysis is carried out without revealing your identity.

3.6 Ensuring Responsible Gaming

Your information is used to monitor gaming activity, identify potentially problematic behaviour, and offer assistance when needed. Responsible gaming is a core part of our commitment.

5.1 General Policy

777lux never sells, rents, or shares your personal information with third parties for marketing purposes. Information is shared only in specific circumstances and under strict confidentiality terms.

5.2 Payment Processors

Only the information necessary to complete a transaction is shared with payment service providers such as bKash, Nagad, Rocket, and banks. All these organisations are governed by their own privacy policies.

5.3 Technology Service Partners

Operational information is shared with providers of the platform's technical infrastructure, game services, and analytics. These partners are contractually bound to use the information only for specified purposes.

5.4 Legal Obligations

Information may be shared with relevant authorities in response to a court order, government directive, or legal obligation. In such cases we provide only the information legally required.

5.5 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. Should any such change occur, we will notify users in advance and the new entity will be required to uphold the same privacy standards.

7.1 Right to Access

You may request a copy of the information we hold about you at any time. To make this request, contact us via live chat or email.

7.2 Right to Rectification

You have the right to correct any inaccuracies in your information. Let us know with the correct details and we will update them promptly.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal or regulatory obligations.

7.4 Right to Restriction of Processing

In certain circumstances you may request that processing of your information be restricted. During this time we will retain the information but not use it.

7.5 Right to Lodge a Complaint

If you believe your privacy rights have been violated, please contact us directly in the first instance. We take every complaint seriously and work to resolve it as quickly as possible.

Age Restriction

777lux strictly does not provide services to anyone under the age of 21. Age is verified at registration and if a user is found to be a minor, the account is closed immediately.

We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we hold information belonging to a minor, we delete it immediately.

Change Notification

777lux may update this privacy policy from time to time. For any significant changes we will post a notice on the platform and send information to your registered email address. The date of the change will be noted at the top of the page as "Last Updated".

Continued use of the platform after any changes will be taken as your acceptance of the new policy. Check this page regularly to stay informed about the latest policy.